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Pregnancy Skin Care
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HOW TO ORDER / DELIVERY AND RETURNS

  • This websitewill accept orders from the Asia Pacific and Middle East
  • All orders will be billed in AUD$ only and converted into your currency at time of billing on your statement. 
  • If you do not wish to use our secure credit card shopping option, you can fill out an order form and fax it to us. We will then contact you with the order total and with information on how to make payment.
  • Prefer to see it in the store? Belli products are available in Myer department stores nationally, maternity, baby and cosmetic boutiques, fine spas, and specialty pharmacies. Click HERE to find a Belli retailer near you.
  • Give the Gift of Belli - Add FREE Gift Wrapping to your order! Just select the gift wrapping option in the cart when you checkout on any gift set orders with more than 5 products purchased. Gift wrapping is charged at $6.50 on all other occassions.
  • Please note we are not able to send courier delivery to International Orders, only standard post is available.

 

Delivery & Returns

Our Promise - Belli is committed to providing quality skin care that pampers and protects. Our products are guaranteed to deliver on our commitment. If you are unhappy with your purchase, we are happy to correct it with a replacement or refund.

We aim to dispatch most products within 48 hours* (excluding weekends). However if you do need a product delivered immediately please phone us on 1300 884 916. Courier options ensures ovenight delivery from dispatch time.  

* In the case of products being out of stock, if they are not due within 3 days we will contact you, so that you may wait for the new arrival of stock or cancel your order at that time.

The above time frames are indicitive dispatch times only of when the product will leave our warehouse and delivery of the product through Australia Post after dispatch, needs to be taken in to consideration

Our products are dispatched within 48 hours of your order using e-parcel which is part of Australia Post. The cost of delivery within Australia is 1-3 products $5.50, 3-6 products $8.50 more than six products $12.00. Outside of Australia delivery charges are $12.00 flat rate up to 3 products. over 3 products $18.00 flat. Courier delivery is NOT available for international orders.


Australia Post Time Frames - please note that once dispatched to Australia Post Belli can take no responsiblity for the below time frames. They are provided by Australia post as the indicitive times and there may be delays outside of our control. All items are tracked through e-parcel with Australia Post and if you have any enquiries please do not hesitate to contact us so that we may track your order with Australia Post.

Sydney Metro   3-4 business days
Country NSW   4-5 business days
Brisbane, Melbourne   3-4 business days
Adelaide   4-5 business days
SA Other   4-5 business days
Perth   6-8 business days
WA Other   7-10 business days

 

International Postage times are depending on your country and you should contact your local postal office for further information on the time frame it takes to arrive, but on average it can take anywhere from 12 days to 4 weeks.

 

Returns and Exchanges - It is important to us that you are satisfied with your Belli purchase. If you purchase a product on www.belliskincare.com.au and for any reason you are dissatisfied with your purchase as our 100% money back guarantee states you can return it to us for a full refund or replacement product, less the cost of delivery. If you have a product that you would like to return, please contact Customer Service.

Should you wish to cancel a transaction at any time prior to delivery please notify us immediately by contacting customer service within 24 hours of your order. Should you require to cancel your order more than 24 hours after an order has been placed, a delivery charge will still apply if the products have been dispatched. We will do everything in our power to recall the product from delivery in order to prevent from charging a delivery fee where possible.

belliskincare.com.au is owned and run by Hot Mama Distribution Pty Ltd. ABN: 86126593048 © 2008 Belli
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